Formal Notices: January 2008 Archives

I always think expressing certain things is better than some kind of "understanding". From the very beginning of Ecstasy Realty, I've tried hard to strike a balance between individual freedom, "good taste" and being a good neighbor to others. I've been very "laissez faire" or lax about enforcing most of the Land Covenants. I have to collect rent on time and some things are impossible to ignore or look over. Otherwise, I try not to be a dictatorial landlord.

However..... if something on your sim bothers you, you really need to contact me or an Estate Manager and say something. I may not agree or sympathize with your particular complaint but I want to at least listen to you. And yes, sometimes there is a real problem that needs to be corrected. If someone has erected a high, ugly privacy wall, I want to know about it. If someone has red ban lines up, I want to know about this.

Please, talk to the Estate Managers and I. We are here to make your stay as enjoyable as possible. Have a good day ! :)

Steve Hirano is my official "red ban lines" finder alt account. If you get an instant message or notecard from this account, please consider it the same as if you had gotten an IM or notecard from me. My official business account, Steve Mahfouz, is not able to detect red ban lines on any Ecstasy Realty sims.

Steve Mahfouz, CEO, Ecstasy Realty

This notice will also be incorporated into the website FAQ's and the Land Covenants:

STEVE Mahfouz is the CEO of Ecstasy Realty.

STEVEN Mahfouz is an avatar unknown to STEVE Mahfouz.

Due to several incidents of tenants paying STEVEN Mahfouz for rental land, it has become necessary to proclaim this public notice.

I, STEVE Mahfouz, do not know and have never "met" STEVEN Mahfouz. STEVEN Mahfouz is NOT affiliated in any way with Ecstasy Realty.

Tenants and future tenants, please, DO NOT PAY STEVEN MAHFOUZ. The proper avatar profile to pay, is that of STEVE Mahfouz. If you accidentally pay STEVEN Mahfouz, your account will be treated as though you have not paid. Landlords have responsibilities to tenants, such as maintaining rental sims in acceptable conditions. Tenants, in turn, have the responsibility to reasonably ensure that payment with Lindens reaches the proper avatar account. Double-checking one's payment procedure is a reasonable request to ask of tenants.

Sincerely yours,

Steve Mahfouz, CEO, Ecstasy Realty

Recently, I have received a few instant messages (IM's) complaining about tenants behavior. None of these IM's alleged violations of terms of service (TOS). Therefore, I need to make the following statement about my responsibility for tenant behavior:

Unless a resident alleges a clear violation of the TOS, I will do nothing about any instant messages, email messages or voice messages that I receive. The complaining resident needs to take up their complaint with either the tenant or with Linden Lab if they choose to do so.

However, if a complaint involves my tenant and another tenant, it becomes my responsibility to investigate the complaint and facilitate its resolution. Sub-tenants who allege wrongdoing by a tenant need to take their complaints to the tenant and not to me.

Steve Mahfouz, CEO, Ecstasy Realty
January 3, 2008